Macfox
Macfox makes 8 electric bikes we list, from $1,399. Here's what the brand publishes, what we've checked, and where its data is missing.
macfoxbike.com ↗ Brand facts
- Warranty
- Frame 2 years · Motor 2 years · Battery 2 years or 300 charging cyclesSource: macfoxbike.com
Details
- Two-year limited warranty on frame, battery (or 300 charge cycles) and electrical components including the motor; one year on mechanical components and accessories; transferable within the original term.
- Motor: 2 years (electrical components: motor, controller, display, throttle, charger, wiring, sensors, lighting)
- Battery: 2 years or 300 charging cycles, whichever occurs first (approx. 75% capacity retention)
- Bikes purchased in the United States; period starts when the original purchaser receives the bike.
- Remaining coverage transferable to a subsequent owner with the original purchaser's name and order number or proof of purchase.
- Labor, assembly and installation not covered unless authorised; defective high-value parts may need to be returned or a refundable deposit paid.
- Shipping damage must be reported within 7 days.
- US support
- US phone and email · Corona, CA (return address)Source: macfoxbike.com
Details
- Hours: Monday-Friday, 9AM-6PM (PST) on the contact page; footer says Monday-Friday, 9AM-12PM, 1PM-5PM (PST)
- Phone: (951) 393-9081; 1-855-552-9461
- Only US location published is the return address '1521 Pomona Road, Unit C, Corona, CA 92878' on the refund policy. No office, showroom or warehouse city is given on contact, about, FAQ or shipping pages; US phone numbers with Pacific-time hours.
- Certifications
- UL 2849 stated on every model
- Sells through
- Direct online with free shipping to the lower 48 and Canada, plus a Stockist store locator listing about 382 US locations (204 in California)Source: macfoxbike.com
- Returns
- 15-day returns! Sources disagree. Macfox's refund page sets out refund terms and then says 'We accept returns but do not process refunds.' We show the refund terms.Source: macfoxbike.com
Details
- 15 days from receipt, under 10 miles, clean and undamaged; customer pays return shipping unless it is a quality problem; new unused items outside 15 days incur 20% restocking plus shipping. Accessories only returnable for quality problems.
- Return shipping: Customer pays unless there is a quality issue; $150 return shipping charged for cancellations after shipment
- Models in our guide
- 8 on sale
- Price range
- $1,399–$2,798
- Last checked
- Sep 2026
Lineup
Macfox e-bikes
X1S Dual Battery
- Motor
- 500 W
- Battery
- Not published
- Range
- Up to 56 mi
- Max load
- 220 lb rider
- Weight
- Not published
X2 Pro Dual Battery
- Motor
- 750 W
- Battery
- Not published
- Range
- Up to 80 mi
- Max load
- 330 lb rider
- Weight
- Not published
X7 Dual Battery
- Motor
- 500 W
- Battery
- Not published
- Range
- Up to 70 mi
- Max load
- 330 lb rider
- Weight
- Not published
X7 L Dual Battery
- Motor
- 500 W
- Battery
- Not published
- Range
- Up to 70 mi
- Max load
- 330 lb rider
- Weight
- Not published
Data quality
How complete Macfox's data is
We check each figure against the brand's own pages. Gaps stay visible until the brand fills them.
- Missing: Step-over height not published on 8 of 8 modelsX1S, X1S Dual Battery, X2 Pro, X2 Pro Dual Battery and 4 more. These can't be ranked in "Best for seniors".
- Missing: Weight not published on 4 of 8 modelsX1S Dual Battery, X2 Pro Dual Battery, X7 Dual Battery, X7 L Dual Battery. Hard to judge how easy they are to lift or move.
- Missing: Conflicting figures on 1 specX1S (battery). Each model page shows both figures and which one we use.
- Complete: Rider limit and total load both published on 8 of 8 modelsX1S, X1S Dual Battery, X2 Pro, X2 Pro Dual Battery and 4 more.
- Complete: Battery stated in watt-hours on 4 of 8 modelsNo calculation needed.