ePedaler

Ride1Up

Ride1Up makes 17 electric bikes we list, from $895. Here's what the brand publishes, what we've checked, and where its data is missing.

ride1up.com ↗
Brand facts
Warranty
1 year on frame, motor and battery
Details
  • One-year warranty against manufacturing defects for the original purchaser; Ride1Up covers labor and parts in the first 30 days, then ships replacement parts free (US only) with the owner paying labor.
  • Frame: 1 year (whole bike, not itemised)
  • Motor: 1 year (whole bike, not itemised)
  • Battery: 1 year (whole bike, not itemised)
  • Original and first owner only; not transferable.
  • Bought directly from Ride1Up.com or an authorized retailer.
  • Applies only to customers purchasing and operating in the contiguous United States (Canadian orders get parts shipped to a US address only).
  • Video/photo evidence required; shipping damage must be reported within 3 working days.
Source: ride1up.com
US support
US phone · San Diego, CA
Details
  • Hours: Monday - Friday 9am - 4pm PST (support); shop Monday-Saturday 9:30am-5:30pm
  • Phone: 1-877-RIDE1UP (743-3187); San Diego shop (619) 752-4771
  • Office, shop and showroom at 1851 San Diego Ave, Suite 140, San Diego, CA 92110. 'Most of our team including customer support are in San Diego, California'; 'Our main product warehouse is located in Salt Lake City Utah.' No email address published; support is via the contact form and support.ride1up.com help centre.
Source: ride1up.com
Certifications
UL 2849 stated on 14 of 17 models
Sells through
Direct online with free shipping to the lower 48, own San Diego shop/showroom, and 'authorized retailers'; the locations page lists independent shops, rental fleets, mechanics and ambassadors who volunteer test rides and serviceSource: ride1up.com
Returns
30-day returns
Details
  • 30 days, odometer under 20 miles, clean and complete; buyer pays return shipping (or $250-$350 deducted for a prepaid label). Revv1 only returnable unopened within 14 days with a $350 fee; batteries not returnable; Portola and Prodigy v2 clearance sales final.
  • Return shipping: Buyer pays; if the original box is kept Ride1Up may issue a prepaid label and deduct $250-$350
Source: ride1up.com
Models in our guide
17 on sale
Price range
$895–$2,495
Last checked
Sep 2026
Lineup

Ride1Up e-bikes

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Data quality

How complete Ride1Up's data is

We check each figure against the brand's own pages. Gaps stay visible until the brand fills them.